How To Fix /SCWM/QINSP087 - External follow-up action not allowed due to missing ERP function

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/QINSP -

• Message number: 087

• Message text: External follow-up action not allowed due to missing ERP function

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/QINSP087 - External follow-up action not allowed due to missing ERP function ?

  The SAP error message /SCWM/QINSP087 External follow-up action not allowed due to missing ERP function typically occurs in the context of the Extended Warehouse Management (EWM) module when there is an attempt to perform an external follow-up action (like creating a follow-up document) that is not supported due to missing configuration or functionality in the connected ERP system.
  Cause:
  
  Missing Configuration: The error often arises when the necessary configuration in the ERP system (like SAP S/4HANA or SAP ECC) is not set up to support the follow-up action being attempted.
  Integration Issues: There may be issues with the integration between EWM and the ERP system, such as missing or incorrect settings in the integration model.
  Functionality Not Activated: The required functions or modules in the ERP system may not be activated or available for the specific follow-up action.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  
  Solution:
  
  Check Configuration: Verify that the necessary configuration for the follow-up action is correctly set up in the ERP system. This may involve checking settings related to the specific process you are trying to execute.
  Review Integration Settings: Ensure that the integration settings between EWM and the ERP system are correctly configured. This includes checking the integration model and ensuring that all necessary data is being transferred correctly.
  Activate Required Functions: If the functionality is not activated, you may need to activate the relevant business functions in the ERP system. This can usually be done through transaction code SFW5 in the ERP system.
  Check Authorizations: Ensure that the user attempting the action has the necessary authorizations to perform the follow-up action. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or notes related to the specific follow-up action you are trying to perform. There may be specific prerequisites or configurations that need to be in place.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches if it’s a known issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SFW5 for business function activation, and SU01 for user authorization checks.
  EWM Documentation: Review the EWM documentation for details on the specific follow-up actions and their prerequisites.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.