How To Fix /SCWM/QDEFECT_FUP062 - Selected defective material data doesn't match the actual stock data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/QDEFECT_FUP -

• Message number: 062

• Message text: Selected defective material data doesn't match the actual stock data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/QDEFECT_FUP062 - Selected defective material data doesn't match the actual stock data ?

  The SAP error message /SCWM/QDEFECT_FUP062 indicates that there is a mismatch between the selected defective material data and the actual stock data in the system. This error typically occurs in the context of handling defective materials in the Extended Warehouse Management (EWM) module of SAP.
  Cause:
  
  
  Data Mismatch: The defective material data that you are trying to process does not correspond to the actual stock data in the warehouse. This could be due to:
  
  Changes in stock levels that have not been updated in the defective material records.
  Incorrect or outdated information in the defective material data.
  The defective material may have been moved, removed, or processed in a way that is not reflected in the system.
  
  
  
  Incorrect Configuration: There may be configuration issues in the EWM settings that lead to discrepancies between defective material records and stock data.
  
  
  User Error: The user may have selected the wrong material or warehouse location when attempting to process the defective material.
  
  
  Solution:
  
  
  Verify Stock Data: Check the actual stock levels and details in the warehouse to ensure they match the defective material data. You can do this by:
  
  Running stock reports in EWM to see the current status of the materials.
  Checking the stock overview for the specific material in question.
  
  
  
  Update Defective Material Records: If there are discrepancies, update the defective material records to reflect the current stock data. This may involve:
  
  Adjusting the defective material data in the system.
  Reprocessing the defective material to ensure it aligns with the current stock.
  
  
  
  Check Configuration: Review the EWM configuration settings related to defective material handling. Ensure that all settings are correctly configured to avoid future mismatches.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling defective materials in EWM.
  
  
  Contact Support: If the issue persists after verifying and updating the data, consider reaching out to SAP support for further assistance. They may provide insights based on system logs or specific configurations.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM that can help you manage defective materials, such as /SCWM/PRDIAG for diagnostics or /SCWM/PRT for processing.
  User Roles: Ensure that the user attempting to process the defective material has the appropriate roles and permissions in the system.
  Training: Consider training for users on how to handle defective materials properly to minimize errors in the future.
  
  By following these steps, you should be able to resolve the error and ensure that defective material handling processes are functioning correctly in your SAP EWM system.