How To Fix /SCWM/PS_BASICS012 - Product &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/PS_BASICS -

• Message number: 012

• Message text: Product &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/PS_BASICS012 - Product &1 not found ?

  The SAP error message /SCWM/PS_BASICS012 Product &1 not found typically occurs in the SAP Extended Warehouse Management (EWM) module when the system cannot find the specified product in the database. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Product Not Created: The product may not have been created in the system. This can happen if the product master data has not been set up correctly.
  Incorrect Product Number: The product number being referenced may be incorrect or misspelled.
  Product Not Active: The product might exist but is not active or has been marked for deletion.
  Data Synchronization Issues: If you are using multiple systems (like SAP ERP and SAP EWM), there may be synchronization issues where the product data has not been updated in EWM.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product data.
  
  Solutions:
  
  
  Check Product Master Data:
  
  Go to the product master data in the SAP system and verify if the product exists. You can use transaction codes like /SCWM/MAT1 to check the product.
  If the product does not exist, create it using the appropriate transaction.
  
  
  
  Verify Product Number:
  
  Double-check the product number you are using in your transaction. Ensure there are no typos or formatting issues.
  
  
  
  Activate the Product:
  
  If the product exists but is inactive, you may need to activate it. This can usually be done in the product master data screen.
  
  
  
  Data Synchronization:
  
  If you are using multiple systems, ensure that the product data is synchronized. You may need to run a data transfer or check the integration settings between the systems.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the product data. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Logs:
  
  Check the application logs for any additional error messages or information that might provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/MAT1 for product master data maintenance.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  Documentation: Review the SAP EWM documentation for best practices on product master data management.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.