How To Fix /SCWM/MQ_MANAGER023 - Raising alert is allowed only for queues with status 'SYSFAIL' and 'STOP'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/MQ_MANAGER -

• Message number: 023

• Message text: Raising alert is allowed only for queues with status 'SYSFAIL' and 'STOP'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/MQ_MANAGER023 - Raising alert is allowed only for queues with status 'SYSFAIL' and 'STOP' ?

  The SAP error message /SCWM/MQ_MANAGER023 indicates that an attempt was made to raise an alert for a queue that is not in the appropriate status. Specifically, the message states that alerts can only be raised for queues that have a status of 'SYSFAIL' (System Failure) or 'STOP' (Stopped). 
  Cause:
  This error typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an attempt to trigger an alert for a queue that is in a different status, such as 'RUNNING' or 'ACTIVE'. The system is designed to only allow alerts for queues that are in a problematic state, as indicated by the specified statuses.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Queue Status: Verify the current status of the queue you are trying to raise an alert for. You can do this through the SAP EWM interface or by using transaction codes related to queue management.
  
  
  Change Queue Status: If the queue is in a status other than 'SYSFAIL' or 'STOP', you may need to address the underlying issue causing the queue to be in that state. If necessary, you can stop the queue manually if it is safe to do so.
  
  
  Monitor Queue Health: Regularly monitor the health of your queues to ensure they are functioning correctly. Implementing proactive monitoring can help prevent issues that lead to queues entering a 'SYSFAIL' or 'STOP' state.
  
  
  Review Configuration: Ensure that your queue management configuration is set up correctly. Misconfigurations can lead to unexpected queue statuses.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to queue management in EWM for additional insights and best practices.
  
  
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for help. They can provide guidance based on your specific system configuration and version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional troubleshooting steps related to queue management and alerting.
  Transaction Codes: Familiarize yourself with transaction codes such as /SCWM/MQ for managing queues and monitoring their statuses.
  System Logs: Review system logs for any additional error messages or warnings that might provide context for the issue.
  
  By following these steps, you should be able to address the error and ensure that alerts are raised appropriately for the relevant queues in your SAP EWM system.