How To Fix /SCWM/LT364 - 'Cross-Docking' and creation of product WTs is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/LT -

• Message number: 364

• Message text: 'Cross-Docking' and creation of product WTs is not supported

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCWM/LT364 - 'Cross-Docking' and creation of product WTs is not supported ?

  The SAP error message /SCWM/LT364 'Cross-Docking' and creation of product WTs is not supported typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when there is an attempt to create warehouse tasks (WTs) for cross-docking scenarios that are not configured or supported.
  Cause:
  
  Configuration Issues: The system may not be properly configured to handle cross-docking for the specific product or warehouse.
  Product Settings: The product in question may not be set up to allow for cross-docking. This can include missing settings in the product master data.
  Warehouse Process Type: The warehouse process type used for the operation may not support cross-docking.
  Incompatibility: The combination of the source and destination storage types or the handling unit types may not be compatible with cross-docking.
  
  Solution:
  
  Check Product Master Data: Ensure that the product is configured correctly for cross-docking. This includes checking the product type and ensuring that it is set up to allow cross-docking.
  Review Warehouse Process Types: Verify that the warehouse process types involved in the cross-docking process are correctly configured to support cross-docking operations.
  Configuration of Cross-Docking: Ensure that the cross-docking settings in the EWM configuration are correctly set up. This includes checking the relevant customizing settings in the SAP system.
  Storage Type Compatibility: Check the compatibility of the storage types involved in the cross-docking process. Ensure that the source and destination storage types are configured to allow cross-docking.
  Consult Documentation: Refer to SAP documentation or notes related to cross-docking and warehouse task creation for any specific requirements or limitations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on cross-docking configurations.
  EWM Configuration Guide: Review the EWM configuration guide for detailed steps on setting up cross-docking and related processes.
  Testing: After making changes, perform testing to ensure that the cross-docking process works as expected without generating the error.
  
  If the issue persists after checking these areas, it may be beneficial to consult with an SAP EWM expert or reach out to SAP support for further assistance.