How To Fix /SCWM/LT363 - 'Cross-Docking' is only supported in the goods receipt process

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/LT -

• Message number: 363

• Message text: 'Cross-Docking' is only supported in the goods receipt process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/LT363 - 'Cross-Docking' is only supported in the goods receipt process ?

  The SAP error message /SCWM/LT363 'Cross-Docking' is only supported in the goods receipt process typically occurs in the context of SAP Extended Warehouse Management (EWM) when there is an attempt to perform cross-docking operations outside of the designated goods receipt process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Process Misalignment: The error indicates that the system is trying to execute a cross-docking operation in a context that is not supported, such as during a goods issue or other warehouse processes.
  Configuration Issues: The warehouse configuration may not be set up correctly to handle cross-docking in the intended manner.
  Incorrect Document Type: The document type being used may not be appropriate for cross-docking operations.
  
  Solution:
  
  
  Verify Process Context: Ensure that the cross-docking operation is being initiated from the goods receipt process. Cross-docking is specifically designed to work with incoming goods, so make sure you are following the correct workflow.
  
  
  Check Configuration: 
  
  Go to the EWM configuration settings and verify that cross-docking is properly configured for the warehouse and the relevant product types.
  Ensure that the cross-docking settings in the warehouse process type are correctly defined.
  
  
  
  Use Correct Document Types: Make sure that the document types being used for the goods receipt are compatible with cross-docking. If necessary, create or adjust document types to support cross-docking.
  
  
  Review Warehouse Process Types: Check the warehouse process types to ensure that they are set up to allow cross-docking. This includes reviewing the settings for inbound deliveries and the associated handling units.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on setting up and executing cross-docking processes in EWM.
  
  
  Related Information:
  
  Cross-Docking Overview: Cross-docking is a logistics practice where incoming goods are directly transferred to outgoing shipments with minimal or no storage time. It is often used to streamline operations and reduce handling costs.
  SAP EWM Documentation: SAP provides extensive documentation on EWM processes, including cross-docking. This can be a valuable resource for understanding the requirements and configurations needed.
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to cross-docking in your version of EWM. You can also reach out to SAP support for assistance.
  
  By following these steps, you should be able to resolve the error and successfully implement cross-docking in your SAP EWM environment.