How To Fix /SCWM/GTS_CHECK009 - GTS check: Address GUID not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS_CHECK -

• Message number: 009

• Message text: GTS check: Address GUID not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS_CHECK009 - GTS check: Address GUID not found ?

  The SAP error message /SCWM/GTS_CHECK009 GTS check: Address GUID not found typically occurs in the context of the SAP Extended Warehouse Management (EWM) system when it is trying to perform a Global Trade Services (GTS) check related to addresses. This error indicates that the system is unable to find the Global Unique Identifier (GUID) for the address that is being referenced in the GTS check.
  Causes:
  
  Missing Address Data: The address data that is supposed to be linked to the document (like a delivery or shipment) may not have been created or may be incomplete.
  Data Synchronization Issues: There may be issues with data synchronization between EWM and GTS, leading to the GUID not being available in GTS.
  Configuration Issues: Incorrect configuration in the GTS settings or in the integration between EWM and GTS can lead to this error.
  Master Data Issues: The master data for the business partner or customer may not be properly set up in GTS.
  
  Solutions:
  
  Check Address Data: Verify that the address data is correctly maintained in the system. Ensure that the address is created and linked to the relevant business partner or customer.
  Synchronize Data: If there are discrepancies, you may need to synchronize the data between EWM and GTS. This can involve re-running the relevant data transfer jobs or processes.
  Review Configuration: Check the configuration settings in both EWM and GTS to ensure that they are correctly set up for address handling and GTS checks.
  Check Master Data: Ensure that the master data for the business partner or customer is complete and correctly set up in GTS. This includes checking for any missing fields or incorrect entries.
  Debugging: If the issue persists, consider enabling debugging or logging to get more detailed information about where the process is failing.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCWM/PRDI (for managing product data) or /SCWM/ADRM (for address management) to check the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Documentation: Review the SAP documentation for both EWM and GTS for any specific guidelines on address management and GTS checks.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.