How To Fix /SCWM/GTS_CHECK007 - GTS check: Technical error during address search

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS_CHECK -

• Message number: 007

• Message text: GTS check: Technical error during address search

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS_CHECK007 - GTS check: Technical error during address search ?

  The SAP error message /SCWM/GTS_CHECK007 GTS check: Technical error during address search typically occurs in the context of the integration between SAP Extended Warehouse Management (EWM) and SAP Global Trade Services (GTS). This error indicates that there was a technical issue while the system was trying to perform an address search, which is often part of compliance checks or trade regulations.
  Causes:
  
  Configuration Issues: There may be misconfigurations in the GTS settings or in the integration between EWM and GTS.
  Data Issues: Missing or incorrect data in the address records or master data that GTS is trying to validate.
  System Performance: Temporary system performance issues or timeouts during the address search process.
  Network Issues: Connectivity problems between the EWM and GTS systems, especially if they are on different servers or environments.
  Authorization Issues: Lack of proper authorizations for the user or system trying to perform the address search.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both EWM and GTS to ensure they are correctly set up for address checks.
  Validate Master Data: Ensure that all relevant master data, especially address data, is complete and accurate in both systems.
  Monitor System Performance: Check system logs and performance metrics to identify any bottlenecks or issues that could be causing timeouts.
  Network Connectivity: Verify that there are no network issues affecting the communication between EWM and GTS.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to perform the address search in GTS.
  Check Logs: Look into the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for both EWM and GTS for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the /SCWM/GTS_CHECK007 error effectively.