How To Fix /SCWM/GTS101 - Error during API call in GTS system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GTS -

• Message number: 101

• Message text: Error during API call in GTS system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GTS101 - Error during API call in GTS system ?

  The SAP error message /SCWM/GTS101 Error during API call in GTS system typically indicates that there is an issue with the integration between the SAP Extended Warehouse Management (EWM) system and the SAP Global Trade Services (GTS) system. This error can occur during the execution of an API call from EWM to GTS, which is often related to compliance checks, customs management, or other trade-related processes.
  Causes:
  
  Configuration Issues: Incorrect configuration settings in either the EWM or GTS system can lead to API call failures.
  Network Issues: Connectivity problems between the EWM and GTS systems can prevent successful API communication.
  Authorization Problems: The user or system account making the API call may not have the necessary permissions to access GTS functionalities.
  Data Issues: Missing or incorrect data being sent in the API call can cause the GTS system to reject the request.
  GTS System Errors: The GTS system itself may be experiencing issues, such as being down for maintenance or encountering internal errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both EWM and GTS to ensure they are correctly set up for integration. This includes checking the RFC connections and ensuring that the necessary parameters are configured.
  Network Connectivity: Verify that there are no network issues preventing communication between the EWM and GTS systems. This can include checking firewalls, network routes, and server availability.
  User Authorizations: Ensure that the user or system account has the appropriate authorizations to perform the API call. This may involve checking roles and permissions in both systems.
  Data Validation: Review the data being sent in the API call to ensure it is complete and correctly formatted. This may involve checking for missing fields or incorrect values.
  GTS System Status: Check the status of the GTS system to ensure it is operational. If there are known issues, consult with your GTS support team for resolution.
  Error Logs: Review the error logs in both EWM and GTS for more detailed information about the error. This can provide insights into what specifically went wrong during the API call.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Documentation: Refer to the official SAP documentation for both EWM and GTS for detailed information on integration and API usage.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed error logs and context for the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the /SCWM/GTS101 error during the API call in the GTS system.