How To Fix /SCWM/GBT005 - Action canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/GBT -

• Message number: 005

• Message text: Action canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/GBT005 - Action canceled by user ?

  The SAP error message /SCWM/GBT005 Action canceled by user typically occurs in the context of the SAP Extended Warehouse Management (EWM) system, particularly when a user cancels an action that was in progress. This can happen during various processes, such as picking, packing, or inventory management.
  Cause:
  
  User Intervention: The most common cause is that the user manually canceled the action. This could be due to a change in requirements, an error in the process, or simply a decision to stop the operation.
  System Timeout: If the system is set to time out after a certain period of inactivity, the action may be canceled automatically if the user does not respond in time.
  Error in Process: There may be an underlying issue in the process that led the user to cancel the action, such as incorrect data or system errors.
  User Permissions: Sometimes, insufficient permissions or roles assigned to the user can lead to actions being canceled.
  
  Solution:
  
  Review User Actions: Check if the action was indeed canceled by the user. If so, determine the reason for the cancellation and whether it was intentional.
  Check System Logs: Look into the system logs for any additional error messages or warnings that might provide context for the cancellation.
  Reinitiate the Action: If the cancellation was unintentional, the user can try to reinitiate the action. Ensure that all necessary data is correct before proceeding.
  Adjust Timeout Settings: If the issue is related to system timeouts, consider adjusting the timeout settings in the system configuration.
  User Training: If users frequently cancel actions due to confusion or lack of understanding, consider providing additional training or documentation.
  Permissions Review: Ensure that the user has the appropriate permissions to perform the actions they are attempting.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that may help in troubleshooting, such as /SCWM/PRDI for inbound processing or /SCWM/PRDO for outbound processing.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address known issues.
  Documentation: Refer to the SAP Help Portal for detailed documentation on the specific processes you are working with in EWM.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.