How To Fix /SCWM/ERPINTEGRATION423 - Goods receipt cancelation is not possible; DGR status of header is 9


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCWM/ERPINTEGRATION -

  • Message number: 423

  • Message text: Goods receipt cancelation is not possible; DGR status of header is 9

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCWM/ERPINTEGRATION423 - Goods receipt cancelation is not possible; DGR status of header is 9 ?

    The SAP error message /SCWM/ERPINTEGRATION423 indicates that a goods receipt (GR) cancellation is not possible because the Delivery Group Release (DGR) status of the header is set to 9. This typically means that the delivery has been completed or is in a status that does not allow for further modifications, such as cancellation.

    Cause:

    1. DGR Status: The DGR status of 9 usually indicates that the delivery has been fully processed or completed. In this state, the system does not allow for the cancellation of the goods receipt.
    2. Business Process: The goods receipt may have already been posted to inventory, and the system is designed to prevent changes to completed transactions to maintain data integrity.
    3. Document Flow: There may be subsequent documents or processes that depend on the completed goods receipt, which would be disrupted by a cancellation.

    Solution:

    1. Check DGR Status: Verify the DGR status of the delivery. If it is indeed at status 9, you will need to assess whether it is appropriate to cancel the goods receipt or if you need to take an alternative action.
    2. Reverse Related Transactions: If the goods receipt cannot be canceled, consider reversing any related transactions that may have been posted after the goods receipt. This may involve reversing the inventory posting or any financial postings associated with the goods receipt.
    3. Consult with Business Process Owner: Discuss with the relevant business process owner or team to determine the best course of action. They may have specific procedures in place for handling such situations.
    4. Use Alternative Methods: If cancellation is not possible, you may need to create a new document to adjust inventory or financial records as needed, depending on your business requirements.

    Related Information:

    • SAP Documentation: Refer to SAP Help documentation for more details on handling goods receipts and the implications of different DGR statuses.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (for goods movements) and VL02N (for delivery processing) to check the status and details of the delivery.
    • Error Logs: Check the application logs for any additional error messages or warnings that may provide more context on the issue.
    • User Exits or BAdIs: If your organization has custom enhancements, check if there are any user exits or BAdIs that might affect the goods receipt process.

    If the issue persists or if you are unsure about the next steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and business processes.

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