How To Fix /SCWM/DLV_SERIAL315 - Serial number &1 set by external system; change not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_SERIAL -

• Message number: 315

• Message text: Serial number &1 set by external system; change not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_SERIAL315 - Serial number &1 set by external system; change not allowed ?

  The SAP error message /SCWM/DLV_SERIAL315 indicates that a serial number has been set by an external system, and any attempt to change it within the SAP system is not allowed. This typically occurs in the context of warehouse management and logistics, particularly when dealing with serial number management in SAP Extended Warehouse Management (EWM).
  Cause:
  
  External System Assignment: The serial number in question has been assigned or managed by an external system (e.g., a third-party logistics provider or another ERP system). As a result, the SAP system recognizes that it should not allow changes to this serial number.
  Data Integrity: The restriction is in place to maintain data integrity and prevent conflicts between the external system and SAP EWM.
  Configuration Settings: There may be specific configuration settings in SAP that dictate how serial numbers are managed, especially when interfacing with external systems.
  
  Solution:
  
  Verify External System: Check the external system to see if the serial number can be modified there. If changes are needed, they should be made in the external system first.
  Consult Documentation: Review the integration documentation between SAP EWM and the external system to understand how serial numbers are managed and what the correct procedures are for updates.
  SAP Configuration: If you have the necessary permissions, review the configuration settings in SAP EWM related to serial number management. Ensure that the settings align with your business processes and the way the external system operates.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or the support team of the external system for further assistance. They may provide insights or solutions specific to your integration setup.
  
  Related Information:
  
  Serial Number Management in SAP EWM: Familiarize yourself with how serial numbers are managed in SAP EWM, including the processes for receiving, storing, and shipping items with serial numbers.
  Integration Scenarios: Understand the integration scenarios between SAP EWM and external systems, including how data is exchanged and the implications for serial number management.
  Error Logs: Check the error logs in SAP for any additional details that may provide context for the error message.
  User Permissions: Ensure that the user attempting to make changes has the appropriate permissions to modify serial numbers in the system.
  
  By following these steps, you should be able to address the error message and understand the underlying issues related to serial number management in your SAP EWM environment.