How To Fix /SCWM/DLV_API217 - Deletion not possible; quantity of item &1/&2 set to 0

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DLV_API -

• Message number: 217

• Message text: Deletion not possible; quantity of item &1/&2 set to 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DLV_API217 - Deletion not possible; quantity of item &1/&2 set to 0 ?

  The SAP error message /SCWM/DLV_API217 Deletion not possible; quantity of item &1/&2 set to 0 typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when there is an attempt to delete a delivery or a related document, but the quantity of the specified item has already been set to zero. This means that the system does not allow the deletion because there is no quantity left to delete.
  Cause:
  
  Quantity Already Zero: The most common cause of this error is that the item in question has already been processed or its quantity has been set to zero in a previous operation (e.g., picking, packing, or posting goods issue).
  Inconsistent Data: There may be inconsistencies in the data, such as a mismatch between the expected and actual quantities in the system.
  Business Logic: The business logic defined in the system may prevent the deletion of items that have already been fully processed.
  
  Solution:
  
  Check Item Status: Verify the status of the item in the delivery. If the quantity is indeed zero, you may not need to delete it. Instead, you can proceed with other operations or simply leave it as is.
  Review Previous Transactions: Look into the previous transactions related to the item to understand why the quantity is zero. This may involve checking picking, packing, or goods issue documents.
  Adjust Quantities: If the quantity should not be zero and there was an error in processing, you may need to adjust the quantities accordingly. This could involve reversing previous transactions or correcting data entries.
  Consult Documentation: Review the SAP documentation or consult with your SAP support team for specific guidelines related to your business processes and configurations.
  Use Alternative Methods: If deletion is not possible, consider using alternative methods to handle the situation, such as marking the item as completed or archiving it if applicable.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in EWM, such as /SCWM/PRDI for processing deliveries, to better understand the context of the error.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, review any user exits or BAdIs that may affect the deletion process.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP EWM for further assistance.