How To Fix /SCWM/DELIVERY_CONF603 - &1, &2: Customer profile does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_CONF -

• Message number: 603

• Message text: &1, &2: Customer profile does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_CONF603 - &1, &2: Customer profile does not exist ?

  The SAP error message /SCWM/DELIVERY_CONF603 indicates that there is an issue with the customer profile in the context of delivery confirmation in the Extended Warehouse Management (EWM) module. The message typically states that the customer profile does not exist for the specified customer or delivery.
  Cause:
  
  Missing Customer Profile: The most common cause of this error is that the customer profile has not been created or is not maintained in the system for the specified customer.
  Incorrect Customer Data: The customer data might be incorrect or incomplete, leading to the system being unable to find the relevant customer profile.
  Configuration Issues: There may be configuration issues in the EWM settings that prevent the system from recognizing the customer profile.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues that lead to missing or outdated customer profiles.
  
  Solution:
  
  
  Create or Maintain Customer Profile:
  
  Go to the relevant transaction in SAP (e.g., /SCWM/PROF or similar) to create or maintain the customer profile.
  Ensure that the customer profile is correctly linked to the customer master data.
  
  
  
  Check Customer Master Data:
  
  Verify that the customer master data is complete and accurate. You can check this in the transaction XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Ensure that the customer is active and has the necessary data filled in.
  
  
  
  Review EWM Configuration:
  
  Check the EWM configuration settings related to customer profiles. Ensure that the settings are correctly defined to allow for the processing of deliveries for the specified customer.
  
  
  
  Data Synchronization:
  
  If your system is integrated with other systems, ensure that data synchronization processes are running correctly and that the customer profiles are being updated as needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or updates that may be relevant.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PROF for customer profiles, XD03 for customer master data, and any other relevant transactions in EWM.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify customer profiles and master data.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SCWM/DELIVERY_CONF603 error message.