How To Fix /SCWM/DELIVERY_CONF602 - &1, &2: ID of customer profile is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY_CONF -

• Message number: 602

• Message text: &1, &2: ID of customer profile is not unique

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY_CONF602 - &1, &2: ID of customer profile is not unique ?

  The SAP error message /SCWM/DELIVERY_CONF602 indicates that there is an issue with the customer profile ID not being unique in the context of delivery confirmation in the SAP Extended Warehouse Management (EWM) module. This error typically arises when the system encounters multiple entries for a customer profile that should be unique, leading to ambiguity in processing.
  Cause:
  
  Duplicate Customer Profiles: The most common cause of this error is the existence of multiple customer profiles with the same ID in the system. This can happen due to data entry errors, incorrect configuration, or issues during data migration.
  Configuration Issues: If the system is not properly configured to handle customer profiles, it may lead to conflicts and duplicates.
  Data Integrity Issues: Inconsistent or corrupt data in the database can also lead to this error.
  
  Solution:
  
  
  Check for Duplicates:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., /SCWM/PROF for customer profiles) and check for duplicate entries.
  Identify and resolve any duplicates by either deleting or merging them as appropriate.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for customer profiles in EWM are correctly set up. This includes checking the settings in the customizing transaction (SPRO).
  Verify that the customer profile IDs are defined correctly and that there are no overlaps.
  
  
  
  Data Cleanup:
  
  If duplicates are found, perform a data cleanup to ensure that each customer profile ID is unique.
  Consider implementing data validation checks to prevent future duplicates from being created.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP support for further assistance. They may provide insights or solutions specific to your system's configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16, SE11, and SPRO for data inspection and configuration.
  SAP Notes: Search for SAP Notes related to /SCWM/DELIVERY_CONF602 for any known issues or fixes.
  EWM Documentation: Review the SAP EWM documentation for best practices on managing customer profiles and delivery confirmations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.