How To Fix /SCWM/DELIVERY578 - Order Reduction: Async. update of tasks/ stock for &1 items triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 578

• Message text: Order Reduction: Async. update of tasks/ stock for &1 items triggered

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SCWM/DELIVERY578 - Order Reduction: Async. update of tasks/ stock for &1 items triggered ?

  The SAP error message /SCWM/DELIVERY578 typically indicates that there is an issue related to the asynchronous update of tasks or stock for a specific number of items in the context of order reduction in the SAP Extended Warehouse Management (EWM) module. This message is often encountered when there are changes to delivery orders or stock that require updates to be processed asynchronously.
  Cause:
  
  Order Reduction: The error usually arises when there is an attempt to reduce the quantity of items in a delivery order, and the system needs to update the associated tasks and stock levels.
  Asynchronous Processing: The system is trying to process updates in the background, but there may be issues such as:
  
  Locking issues where the data is being accessed by another process.
  Configuration issues in the EWM system.
  Data inconsistencies or missing information in the delivery or stock records.
  
  
  Performance Issues: If the system is under heavy load, it may struggle to process the updates in a timely manner.
  
  Solution:
  
  Check Background Jobs: Monitor the background jobs in the system to see if there are any stuck or failed jobs related to the order reduction process. You can use transaction codes like SM37 to check job statuses.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the asynchronous update.
  Data Consistency: Ensure that the data related to the delivery and stock is consistent. Check for any discrepancies in stock levels or task assignments.
  Reprocess the Order: If the order reduction was not successful, try to reprocess the order or manually adjust the stock levels if necessary.
  System Performance: If the system is under heavy load, consider optimizing performance by checking for long-running processes or increasing system resources.
  Consult Documentation: Refer to SAP documentation or notes related to /SCWM/DELIVERY578 for any specific recommendations or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for relevant notes in the SAP Support Portal.
  EWM Configuration: Review the configuration settings in EWM to ensure that they are set up correctly for handling order reductions and asynchronous updates.
  User Authorizations: Ensure that the user executing the order reduction has the necessary authorizations to perform the action.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.