How To Fix /SCWM/DELIVERY491 - Multiple carriers assigned, no actions performed. Please check this ODO.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 491

• Message text: Multiple carriers assigned, no actions performed. Please check this ODO.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY491 - Multiple carriers assigned, no actions performed. Please check this ODO. ?

  The SAP error message /SCWM/DELIVERY491 indicates that there are multiple carriers assigned to a delivery, and as a result, no actions can be performed. This situation typically arises in the context of the Extended Warehouse Management (EWM) module when trying to process a delivery that has conflicting carrier assignments.
  Cause:
  
  Multiple Carrier Assignments: The delivery has been assigned more than one carrier, which creates ambiguity about which carrier should be used for the delivery process.
  Configuration Issues: There may be issues in the configuration of the transportation management or delivery processing settings that allow multiple carriers to be assigned.
  Data Entry Errors: Manual data entry errors during the creation or modification of the delivery can lead to multiple carriers being assigned inadvertently.
  
  Solution:
  
  Check Carrier Assignments: Review the delivery document to identify the carriers assigned. You can do this by navigating to the delivery document in the SAP EWM system and checking the carrier details.
  Remove Duplicate Carriers: If multiple carriers are assigned, you will need to determine which carrier should be used and remove the others. This can typically be done in the delivery document by editing the carrier assignment.
  Review Configuration: If this issue occurs frequently, it may be necessary to review the configuration settings related to carrier assignment in the SAP system. Ensure that the settings allow for only one carrier to be assigned per delivery.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on managing carrier assignments and resolving conflicts.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCWM/PRDI (for processing deliveries) or /SCWM/OD (for outbound deliveries) to access relevant delivery documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow for the necessary changes to be made to the delivery documents.
  
  By following these steps, you should be able to resolve the error and proceed with the delivery processing in SAP EWM.