How To Fix /SCWM/DELIVERY490 - An unexpected error occurred.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 490

• Message text: An unexpected error occurred.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY490 - An unexpected error occurred. ?

  The SAP error message /SCWM/DELIVERY490 An unexpected error occurred typically indicates that there is an issue within the SAP Extended Warehouse Management (EWM) system related to delivery processing. This error can arise from various underlying causes, and troubleshooting it may require a systematic approach. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the delivery, such as missing or incorrect information in the delivery document or related master data.
  Configuration Issues: Incorrect configuration settings in EWM or integration with other SAP modules (like SAP ERP) can lead to unexpected errors.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to unexpected errors during processing.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the action can also trigger unexpected errors.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may not be functioning as expected, leading to errors.
  
  Potential Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Data Validation: Validate the data associated with the delivery. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Configuration Review: Check the configuration settings in EWM and ensure that they are set up correctly. This includes checking the integration settings with SAP ERP if applicable.
  Performance Monitoring: Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or checking for background jobs that may be affecting it.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the error is occurring.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  Documentation: Review the official SAP documentation for EWM to ensure that you are following best practices and guidelines.
  
  Conclusion:
  Resolving the /SCWM/DELIVERY490 An unexpected error occurred message requires a thorough investigation of the underlying causes. By following the steps outlined above, you can systematically identify and address the issue. If necessary, do not hesitate to seek help from SAP Support or the SAP Community for further assistance.