How To Fix /SCWM/DELIVERY369 - Source item &1 not found, cannot copy item

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 369

• Message text: Source item &1 not found, cannot copy item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY369 - Source item &1 not found, cannot copy item ?

  The SAP error message /SCWM/DELIVERY369 indicates that the system is unable to find the source item specified in the delivery document, which prevents it from copying the item to the delivery. This error typically occurs in the context of the Extended Warehouse Management (EWM) module when trying to create or process deliveries.
  Cause:
  
  Item Not Found: The source item (usually a material or product) does not exist in the system or is not available in the specified storage location.
  Incorrect Item Number: The item number provided may be incorrect or misspelled.
  Inactive or Blocked Material: The material might be inactive or blocked for certain operations.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the item.
  Missing Stock: The item may not have any stock available in the warehouse.
  
  Solution:
  
  Verify Item Existence: Check if the item exists in the system by using transaction codes like MM03 (Display Material) or MM02 (Change Material) to confirm its details.
  Check Item Status: Ensure that the item is active and not blocked for any operations. You can check the material status in the material master data.
  Review Delivery Document: Ensure that the delivery document is correctly configured and that the item number is entered correctly.
  Stock Availability: Check if there is stock available for the item in the relevant storage location using transaction LX03 (Display Stock Overview).
  Data Consistency: Run consistency checks in the EWM system to identify any data inconsistencies that may be causing the issue.
  Consult Logs: Check the application logs for more detailed error messages that might provide additional context for the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, MM02, LX03, and /SCWM/PRD (for production-related issues).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  Documentation: Review the SAP EWM documentation for best practices on managing deliveries and handling errors.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP expert for further investigation.