How To Fix /SCWM/DELIVERY368 - Action not allowed for delivery &2, logistic process &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/DELIVERY -

• Message number: 368

• Message text: Action not allowed for delivery &2, logistic process &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/DELIVERY368 - Action not allowed for delivery &2, logistic process &1 ?

  The SAP error message /SCWM/DELIVERY368 indicates that an action is not allowed for a specific delivery in the context of a logistics process. This error typically arises in the SAP Extended Warehouse Management (EWM) module when trying to perform an operation that is not permitted for the given delivery or logistics process.
  Cause:
  The error can be caused by several factors, including:
  
  Delivery Status: The delivery may be in a status that does not allow the requested action (e.g., the delivery is already completed, canceled, or in a status that restricts further processing).
  Logistics Process Restrictions: Certain logistics processes may have specific rules that prevent certain actions from being performed on deliveries.
  Configuration Issues: There may be configuration settings in the system that restrict actions based on the delivery type or status.
  Authorization Issues: The user may not have the necessary authorizations to perform the action on the delivery.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Delivery Status: Review the status of the delivery in question. Ensure that it is in a state that allows the action you are trying to perform. If the delivery is completed or canceled, you may need to reverse or adjust the status before proceeding.
  
  
  Review Logistics Process: Understand the logistics process associated with the delivery. Ensure that the action you are trying to perform is valid for that process. Consult the process documentation or your SAP EWM configuration to verify.
  
  
  Configuration Review: If you have access to the configuration settings, check if there are any restrictions set up for the delivery type or logistics process that could be causing the issue. You may need to adjust these settings if they are too restrictive.
  
  
  User Authorizations: Ensure that the user attempting to perform the action has the necessary authorizations. If not, contact your SAP security team to request the appropriate permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM that may help you navigate and troubleshoot deliveries (e.g., /SCWM/PRDI for delivery processing).
  Documentation: Review SAP EWM documentation for detailed information on delivery processing and logistics processes.
  Training: Consider training sessions or workshops on SAP EWM to better understand the system's functionalities and error handling.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.