How To Fix /SCWM/CON190 - Could not read number of sales order items

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CON -

• Message number: 190

• Message text: Could not read number of sales order items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CON190 - Could not read number of sales order items ?

  The SAP error message /SCWM/CON190 Could not read number of sales order items typically occurs in the context of the SAP Extended Warehouse Management (EWM) module when there is an issue related to sales order processing. This error indicates that the system is unable to retrieve the number of items associated with a specific sales order.
  Causes:
  
  Sales Order Not Found: The sales order number may not exist in the system or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the database, such as missing or corrupted data related to the sales order.
  Authorization Issues: The user may not have the necessary authorizations to access the sales order data.
  Integration Issues: Problems with the integration between SAP EWM and other modules (like SAP ERP) can lead to this error.
  Configuration Issues: Incorrect configuration settings in EWM or related modules may prevent the system from reading sales order data.
  
  Solutions:
  
  Verify Sales Order: Check if the sales order number is correct and exists in the system. You can do this by using transaction codes like VA03 (Display Sales Order) in SAP ERP.
  Check Data Consistency: Run consistency checks or reports to identify any data inconsistencies. You may need to consult with your SAP Basis or technical team to perform database checks.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access sales order data. This can be checked in transaction SU53 or by consulting with your security team.
  Integration Monitoring: If the issue is related to integration, check the integration settings and logs between SAP EWM and the ERP system. Look for any error messages or failed processes.
  Configuration Review: Review the configuration settings in EWM related to sales order processing. Ensure that all necessary settings are correctly configured.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA03: Display Sales Order
  /SCWM/PRD: Product Data
  /SCWM/ORD: Order Management
  
  
  SAP Documentation: Refer to SAP Help documentation for EWM for detailed information on sales order processing and error handling.
  Support Channels: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCWM/CON190 effectively.