How To Fix /SCWM/CON189 - Read number of sales order items - step not active

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CON -

• Message number: 189

• Message text: Read number of sales order items - step not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CON189 - Read number of sales order items - step not active ?

  The SAP error message /SCWM/CON189 Read number of sales order items - step not active typically occurs in the context of the SAP Extended Warehouse Management (EWM) module. This error indicates that a specific step in the process of reading the number of sales order items is not active or has not been configured properly.
  Cause:
  
  Inactive Process Step: The error suggests that the process step responsible for reading the number of sales order items is not active in the configuration.
  Configuration Issues: There may be missing or incorrect configuration settings in the EWM system related to the sales order processing.
  Custom Development: If there are custom developments or enhancements in the EWM system, they might not be properly implemented or activated.
  Transport Issues: If the system has recently undergone a transport of changes, some configurations might not have been transported correctly.
  
  Solution:
  
  
  Check Process Configuration:
  
  Go to the EWM configuration settings and verify that the relevant process steps are active. This can typically be done in the SPRO transaction under the EWM settings.
  Ensure that the process for handling sales orders is correctly set up and that all necessary steps are active.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to sales order processing, review the code to ensure that it is functioning as expected and that all necessary steps are included.
  
  
  
  Check for Missing Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the relevant process steps.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the process to identify where the error is occurring and why the step is not active.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  SAP EWM Documentation: Refer to the official SAP documentation for Extended Warehouse Management for detailed information on process configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.