How To Fix /SCWM/CCHECK310 - WO queue changed from &1 to &2 for WO &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CCHECK -

• Message number: 310

• Message text: WO queue changed from &1 to &2 for WO &3

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CCHECK310 - WO queue changed from &1 to &2 for WO &3 ?

  The SAP error message /SCWM/CCHECK310 indicates that there has been a change in the work order (WO) queue for a specific work order. The message format typically shows that the queue has changed from one state (represented by &1) to another (represented by &2) for the work order identified by &3.
  Cause:
  This error can occur due to several reasons, including:
  
  Manual Changes: A user may have manually changed the queue of the work order in the system.
  System Processes: Background processes or batch jobs may have updated the work order queue based on certain conditions or rules defined in the system.
  Configuration Issues: There may be configuration settings in the SAP Extended Warehouse Management (EWM) that are causing unexpected changes to the work order queues.
  Data Consistency Issues: There might be inconsistencies in the data that lead to the system recognizing a change in the queue.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Change Logs: Review the change logs for the work order to identify what changes were made and by whom. This can help determine if the change was intentional or accidental.
  Review Configuration: Check the configuration settings related to work order processing and queue management in SAP EWM. Ensure that they are set up correctly and align with your business processes.
  Analyze Background Jobs: If there are background jobs that might be affecting the work order queues, analyze their logs to see if they are causing the changes.
  Data Consistency Check: Run data consistency checks to ensure that there are no discrepancies in the work order data that could lead to this error.
  User Training: If manual changes are a frequent cause, consider providing additional training to users on how to manage work orders and queues properly.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EWM, such as /SCWM/ORDIM for order management and /SCWM/QUEUE for queue management.
  Documentation: Review SAP documentation related to work order processing and queue management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and how they resolved them.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.