How To Fix /SCWM/CCHECK309 - Resource index queue changed from &1 to &2 for WO &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/CCHECK -

• Message number: 309

• Message text: Resource index queue changed from &1 to &2 for WO &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/CCHECK309 - Resource index queue changed from &1 to &2 for WO &3 ?

  The SAP error message /SCWM/CCHECK309 indicates that there is a discrepancy in the resource index queue for a work order (WO). Specifically, it means that the resource index queue has changed from one value (&1) to another value (&2) for the specified work order (&3). This typically occurs in the context of warehouse management and can be related to various factors, including changes in resource allocation, system updates, or inconsistencies in the data.
  Cause:
  
  Resource Allocation Changes: The resource that was initially assigned to the work order may have been changed or reallocated, leading to a mismatch in the expected resource index.
  Data Inconsistencies: There may be inconsistencies in the data due to manual changes, system updates, or errors during processing.
  Concurrent Processing: If multiple processes are trying to update the same work order or resource simultaneously, it can lead to conflicts and discrepancies.
  Configuration Issues: Incorrect configuration settings in the warehouse management module may lead to unexpected behavior.
  
  Solution:
  
  Check Resource Allocation: Review the resource allocation for the work order in question. Ensure that the correct resources are assigned and that there are no conflicts.
  Data Consistency Check: Perform a consistency check on the data related to the work order and resources. This may involve checking logs or using transaction codes that help identify inconsistencies.
  Review System Logs: Check the system logs for any errors or warnings that may provide additional context about the changes in the resource index queue.
  Reprocess the Work Order: If the issue persists, consider reprocessing the work order. This may involve canceling and recreating the work order or reassigning resources.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you monitor and manage work orders and resources, such as /SCWM/ORDR for order management or /SCWM/RES for resource management.
  SAP Notes: Search for SAP Notes related to /SCWM/CCHECK309 for any known issues or fixes that may apply to your version of SAP.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.