How To Fix SCTS_HDI002 - Error when connecting to database

SAP Error Message - Details

• Message type: E = Error

• Message class: SCTS_HDI - Messages for CTS HDI API

• Message number: 002

• Message text: Error when connecting to database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCTS_HDI002 - Error when connecting to database ?

  The SAP error message SCTS_HDI002 typically occurs when there is an issue connecting to the database in an SAP HANA environment, particularly when using the SAP Cloud Application Programming (CAP) model or when working with HDI (HANA Deployment Infrastructure) containers. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Database Credentials: The username, password, or database URL may be incorrect.
  Network Issues: There may be network connectivity issues between the application and the database.
  Database Not Running: The HANA database instance may not be running or may be in a state that prevents connections.
  Insufficient Permissions: The user may not have the necessary permissions to access the database or the specific HDI container.
  Configuration Issues: There may be misconfigurations in the HDI container or the database connection settings.
  
  Solutions:
  
  Verify Credentials: Check the database connection parameters (username, password, host, port) to ensure they are correct.
  Check Database Status: Ensure that the HANA database is up and running. You can check this through the SAP HANA cockpit or command line.
  Network Connectivity: Test the network connection to the database server. You can use tools like ping or telnet to check connectivity.
  User Permissions: Ensure that the user has the necessary permissions to access the database and the HDI container. You may need to grant additional roles or privileges.
  Review Configuration: Check the configuration files (e.g., xs-app.json, mta.yaml) for any misconfigurations related to the database connection.
  Logs and Traces: Review the application logs and database logs for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP HANA Documentation: Refer to the official SAP HANA documentation for detailed information on HDI and database connectivity.
  SAP Community: The SAP Community forums can be a valuable resource for troubleshooting specific issues and finding solutions shared by other users.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to the SCTS_HDI002 error.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.