How To Fix /SCTM/UI028 - Partner or location does not exist in master data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/UI -

• Message number: 028

• Message text: Partner or location does not exist in master data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/UI028 - Partner or location does not exist in master data ?

  The SAP error message /SCTM/UI028 Partner or location does not exist in master data typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM). This error indicates that the system is unable to find the specified partner (such as a vendor, customer, or carrier) or location (such as a plant, warehouse, or shipping point) in the relevant master data.
  Causes:
  
  Missing Master Data: The partner or location you are trying to use has not been created in the system.
  Incorrect Data Entry: There may be a typo or incorrect information in the partner or location fields.
  Data Activation Issues: The master data might not be activated or properly synchronized in the system.
  Authorization Issues: The user may not have the necessary permissions to view or access the partner or location data.
  Data Deletion: The partner or location may have been deleted or marked as inactive.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the partner or location exists in the relevant master data tables. You can do this by navigating to the appropriate transaction codes (e.g., BP for Business Partner, MM01 for Material Master, etc.) and searching for the partner or location.
  
  
  
  Create Missing Data:
  
  If the partner or location does not exist, create it using the appropriate transaction. For example, use BP to create a new business partner or MM01 to create a new material master.
  
  
  
  Correct Data Entry:
  
  Double-check the data you entered for any typos or incorrect values. Ensure that you are using the correct identifiers (e.g., partner number, location code).
  
  
  
  Check Activation Status:
  
  Ensure that the master data is active and properly synchronized. If you are using a system with multiple clients or environments, ensure that the data is consistent across them.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the partner or location data. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Logs:
  
  Review system logs or error messages for additional context that may help identify the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing master data, such as BP (Business Partner), MM01 (Material Master), VL01N (Create Outbound Delivery), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on managing master data in your specific SAP module.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.