How To Fix /SCTM/UI020 - No documents were found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/UI -

• Message number: 020

• Message text: No documents were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/UI020 - No documents were found ?

  The SAP error message /SCTM/UI020 No documents were found typically occurs in the context of the SAP Supply Chain Management (SCM) module, particularly when using the Supply Chain Transportation Management (SCTM) functionalities. This error indicates that the system could not find any documents that match the criteria specified in the search or query.
  Causes:
  
  Incorrect Search Criteria: The parameters or filters applied in the search may not match any existing documents. This could include date ranges, document types, or other specific fields.
  Data Not Yet Created: The documents you are looking for may not have been created yet. For example, if you are searching for transportation orders, they may not have been generated.
  Authorization Issues: The user may not have the necessary permissions to view certain documents, leading to the appearance that no documents exist.
  Data Synchronization Issues: If the system is integrated with other systems, there may be delays or issues in data synchronization that prevent documents from appearing.
  Filters Applied: Sometimes, filters that are too restrictive can lead to no results being returned.
  
  Solutions:
  
  Check Search Criteria: Review and adjust the search parameters to ensure they are correct and broad enough to capture the desired documents.
  Verify Document Creation: Ensure that the documents you are searching for have been created in the system. You may need to check with relevant teams or processes to confirm this.
  Review Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to view the documents in question.
  Data Refresh: If the system is integrated with other systems, ensure that data synchronization has occurred. You may need to refresh or reprocess data.
  Remove Filters: Temporarily remove any filters applied to the search to see if documents appear without them. This can help identify if a specific filter is causing the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SCM that may help in troubleshooting or navigating to the correct area (e.g., /SCTM/ transaction codes).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with for additional context and troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.