How To Fix /SCTM/UI007 - This status cannot be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/UI -

• Message number: 007

• Message text: This status cannot be reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/UI007 - This status cannot be reset ?

  The SAP error message /SCTM/UI007 This status cannot be reset typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM). This error indicates that the system is trying to reset the status of a document or object that is not allowed to be reset due to its current state or configuration.
  Causes:
  
  
  Status Restrictions: The object (e.g., a transportation order, shipment, or other SCM-related document) may be in a status that does not allow for a reset. For example, if the document has already been processed or completed, the system may prevent any changes to its status.
  
  
  Business Logic: Certain business processes may have defined rules that restrict the resetting of statuses to maintain data integrity and compliance with business workflows.
  
  
  Configuration Issues: There may be configuration settings in the system that dictate which statuses can be reset and under what conditions.
  
  
  User Authorizations: The user attempting to reset the status may not have the necessary authorizations to perform this action.
  
  
  Solutions:
  
  
  Check Current Status: Review the current status of the document or object in question. If it is in a completed or processed state, you may need to follow the appropriate business process to handle it rather than attempting to reset the status.
  
  
  Review Business Processes: Consult with your business process owner or SAP functional consultant to understand the business logic behind the status management. They may provide guidance on how to proceed based on the specific scenario.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. If not, the user may need to request additional permissions from the system administrator.
  
  
  Configuration Review: If you have access to the configuration settings, review the status management settings in the relevant customizing transactions (e.g., SPRO) to see if any adjustments can be made to allow for status resets.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with. There may be known issues or additional guidance provided by SAP.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific version and configuration of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SCM/TM that may help you analyze the status of documents (e.g., /SCTM/ORD, /SCTM/SHPMNT).
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often contain fixes or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and address the error message /SCTM/UI007 This status cannot be reset.