How To Fix /SCTM/SRV_MSG021 - No update is necessary; message is obsolete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCTM/SRV_MSG -

  • Message number: 021

  • Message text: No update is necessary; message is obsolete

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCTM/SRV_MSG021 - No update is necessary; message is obsolete ?

    The SAP error message /SCTM/SRV_MSG021 No update is necessary; message is obsolete typically occurs in the context of the SAP Supply Chain Management (SCM) module, particularly when dealing with service messages or notifications that are no longer relevant or have already been processed.

    Cause:

    1. Obsolete Message: The message you are trying to process has been marked as obsolete, meaning it is no longer needed for the current operation or has already been handled in a previous transaction.
    2. Duplicate Processing: The system may have already processed the message, and any further attempts to update or process it result in this error.
    3. Configuration Issues: There may be configuration settings in the SCM system that are causing messages to be flagged as obsolete prematurely.

    Solution:

    1. Check Message Status: Verify the status of the message in question. If it has already been processed, you may not need to take any further action.
    2. Review Processing Logic: If you are developing or customizing processes that handle these messages, ensure that the logic correctly identifies when a message is obsolete and handles it appropriately.
    3. Consult Documentation: Refer to SAP documentation or notes related to the specific version of SCM you are using. There may be updates or patches that address this issue.
    4. System Configuration: Review the configuration settings in your SCM system to ensure that messages are not being marked as obsolete incorrectly. This may involve checking settings related to message processing and status updates.
    5. Error Handling: Implement error handling in your processing logic to gracefully manage situations where messages are obsolete, rather than allowing the system to throw an error.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SCM that may help you monitor and manage service messages, such as /SCTM/MSG for message management.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance.

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