How To Fix /SCTM/SRV_MSG011 - Document was already deleted; no changes are possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCTM/SRV_MSG -

  • Message number: 011

  • Message text: Document was already deleted; no changes are possible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCTM/SRV_MSG011 - Document was already deleted; no changes are possible ?

    The SAP error message /SCTM/SRV_MSG011 Document was already deleted; no changes are possible typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM) when a user attempts to modify or perform an action on a document that has already been marked as deleted in the system.

    Cause:

    1. Document Deletion: The primary cause of this error is that the document you are trying to access or modify has been deleted. This could happen due to a manual deletion by a user or an automated process that cleans up old or unnecessary documents.
    2. Status Issues: The document may have a status that indicates it is no longer active or valid for changes.
    3. Data Integrity: The system is designed to maintain data integrity, and once a document is marked as deleted, it cannot be modified to prevent inconsistencies.

    Solution:

    1. Check Document Status: Verify the status of the document in question. If it is marked as deleted, you will not be able to make any changes to it.
    2. Restore Document: If the document was deleted by mistake and needs to be restored, check if there is a way to recover it. This may involve restoring from a backup or using specific SAP functionalities if available.
    3. Create a New Document: If the document cannot be restored, you may need to create a new document to replace the deleted one.
    4. Consult Logs: Check system logs or change logs to understand when and why the document was deleted. This can help in preventing future occurrences.
    5. User Permissions: Ensure that the user has the appropriate permissions to access and modify documents. Sometimes, permission issues can lead to confusion regarding document status.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review the SAP documentation for the specific module you are working with (e.g., SCM, TM) to understand the lifecycle of documents and how deletions are handled.
    • Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message, context, and any relevant logs to expedite the troubleshooting process.

    By following these steps, you should be able to address the error message and understand the implications of document deletion within the SAP system.

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