How To Fix /SCTM/SRV_MSG010 - Document number is not in the external number range


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCTM/SRV_MSG -

  • Message number: 010

  • Message text: Document number is not in the external number range

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCTM/SRV_MSG010 - Document number is not in the external number range ?

    The SAP error message /SCTM/SRV_MSG010 Document number is not in the external number range typically occurs when you are trying to process a document in SAP that is expected to have an external number assignment, but the document number you are using does not fall within the defined external number range.

    Cause:

    1. Incorrect Document Number: The document number you are trying to use may not exist or may have been entered incorrectly.
    2. Number Range Configuration: The external number range for the document type you are working with may not be properly configured in the system.
    3. Document Type Settings: The document type may be set to use internal number assignment instead of external, or vice versa.
    4. Document Deletion: The document may have been deleted or archived, making it unavailable for processing.

    Solution:

    1. Verify Document Number: Check the document number you are trying to use to ensure it is correct and exists in the system.
    2. Check Number Range Configuration:
      • Go to transaction code SNRO (Number Range Objects).
      • Find the relevant number range object for the document type you are working with.
      • Ensure that the external number range is correctly defined and that the number you are trying to use falls within this range.
    3. Adjust Document Type Settings:
      • Check the configuration for the document type in transaction code SPRO.
      • Navigate to the relevant section for the document type and verify whether it is set to use external or internal number assignment.
    4. Consult with Basis or Configuration Team: If you are not able to resolve the issue, consult with your SAP Basis or configuration team to ensure that the number range settings are correct and that there are no underlying issues with the configuration.
    5. Check for Deletion or Archiving: If the document number was previously valid but is now causing issues, check if it has been deleted or archived.

    Related Information:

    • Transaction Codes:
      • SNRO - Number Range Objects
      • SPRO - Customizing Implementation Guide
    • Documentation: Refer to SAP Help documentation for more details on number range management and document processing.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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