How To Fix /SCTM/OCB_CUST003 - Route &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/OCB_CUST -

• Message number: 003

• Message text: Route &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/OCB_CUST003 - Route &1 does not exist ?

  The SAP error message /SCTM/OCB_CUST003 Route &1 does not exist typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM). This error indicates that the system is unable to find a specified route in the system, which is necessary for processing transportation or logistics-related tasks.
  Cause:
  
  Route Not Defined: The most common cause is that the route specified (denoted by &1 in the error message) has not been created or defined in the system.
  Incorrect Route ID: The route ID being referenced may be incorrect or misspelled.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incomplete entries in the route configuration.
  Authorization Issues: The user may not have the necessary authorizations to view or access the route data.
  
  Solution:
  
  
  Check Route Definition:
  
  Go to the relevant transaction (e.g., /SCMTMS/ROUTE or similar) to check if the route exists.
  If it does not exist, you will need to create it by defining the route parameters, including start and end locations, transportation mode, and any other relevant details.
  
  
  
  Verify Route ID:
  
  Ensure that the route ID you are using is correct. Double-check for any typos or formatting issues.
  
  
  
  Review Master Data:
  
  Check the master data related to transportation and logistics to ensure that all necessary entries are complete and accurate.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary permissions to access and manage routes. If not, contact your SAP security administrator to grant the required authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on route configuration and management.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/ROUTE for route management, /SCMTMS/ORD for order management, and others related to transportation management.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.