How To Fix /SCTM/CUST104 - Business partner &1 has multiple TSP profiles

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/CUST -

• Message number: 104

• Message text: Business partner &1 has multiple TSP profiles

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/CUST104 - Business partner &1 has multiple TSP profiles ?

  The SAP error message /SCTM/CUST104 indicates that a business partner has multiple Transportation Service Provider (TSP) profiles assigned to it. This situation can lead to confusion in the system regarding which TSP profile to use for specific transactions or processes.
  Cause:
  The error typically arises when:
  
  A business partner (BP) is assigned multiple TSP profiles in the system.
  There may be inconsistencies in the configuration or data entry, leading to duplicate profiles for the same business partner.
  The system is unable to determine which TSP profile to use for a given operation, resulting in the error message.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Profiles:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the specific business partner mentioned in the error message.
  Review the assigned TSP profiles to identify any duplicates.
  
  
  
  Remove Duplicate Profiles:
  
  If you find multiple TSP profiles assigned to the same business partner, determine which profile is the correct one to keep.
  Remove or deactivate the unnecessary profiles to ensure that only one TSP profile is active for that business partner.
  
  
  
  Data Consistency Check:
  
  After making changes, perform a consistency check to ensure that the business partner data is accurate and that there are no remaining duplicates.
  
  
  
  Test the Changes:
  
  After resolving the issue, test the relevant transactions or processes to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about which TSP profile to keep, consult your organization's documentation or reach out to a colleague who manages business partner data.
  
  
  
  SAP Notes and Support:
  
  If the issue persists or if you need further assistance, check for any relevant SAP Notes or reach out to SAP support for guidance.
  
  
  
  Related Information:
  
  TSP Profiles: These profiles are used to define the characteristics and capabilities of transportation service providers in the SAP system.
  Business Partner Master Data: Proper management of business partner data is crucial for ensuring smooth operations in logistics and supply chain processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SCTM, and others related to transportation management.
  
  By following these steps, you should be able to resolve the error and ensure that your business partner has a single, clear TSP profile assigned.