How To Fix /SCTM/CUST103 - Error while reading TSP profile of business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/CUST -

• Message number: 103

• Message text: Error while reading TSP profile of business partner &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/CUST103 - Error while reading TSP profile of business partner &1 ?

  The SAP error message /SCTM/CUST103 indicates that there is an issue with reading the Transportation Service Provider (TSP) profile for a specific business partner in the SAP system. This error typically arises in the context of SAP Transportation Management (TM) when the system is unable to retrieve the necessary configuration or data related to the TSP profile.
  Causes:
  
  Missing TSP Profile: The TSP profile for the specified business partner may not be created or may be missing in the system.
  Incorrect Business Partner Configuration: The business partner may not be correctly configured as a TSP in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the TSP profile data.
  Data Inconsistencies: There may be inconsistencies or errors in the master data related to the business partner or TSP profile.
  System Configuration Issues: There could be issues with the configuration settings in the SAP TM module.
  
  Solutions:
  
  Check TSP Profile: Verify if the TSP profile exists for the specified business partner. You can do this by navigating to the relevant transaction in SAP TM to check the TSP profiles.
  Create or Update TSP Profile: If the TSP profile is missing, create a new TSP profile for the business partner. If it exists but is incomplete, update it with the necessary information.
  Review Business Partner Configuration: Ensure that the business partner is correctly set up as a TSP. Check the relevant settings in the business partner master data.
  Check Authorizations: Ensure that the user has the necessary authorizations to access TSP profiles. This may involve checking roles and permissions in the SAP system.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the master data.
  Consult Documentation: Refer to SAP documentation or notes related to the error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data and /SCTM/TSP to manage TSP profiles.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.