How To Fix /SCTM/CUST001 - Number range & is not an external number range in number range object &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/CUST -

• Message number: 001

• Message text: Number range & is not an external number range in number range object &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/CUST001 - Number range & is not an external number range in number range object &2 ?

  The SAP error message /SCTM/CUST001 indicates that there is an issue with the number range configuration for a specific number range object. The message typically states that the specified number range is not set up as an external number range, which is required for certain operations.
  Cause:
  
  Number Range Configuration: The number range object specified in the error message is configured as an internal number range, but the operation you are trying to perform requires it to be an external number range.
  Incorrect Settings: The settings in the number range configuration may not align with the requirements of the application or process you are trying to execute.
  
  Solution:
  To resolve this error, you need to check and possibly modify the number range configuration:
  
  
  Access Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the number range object mentioned in the error message (e.g., &2).
  
  
  
  Check Number Range Settings:
  
  In the number range object, check the intervals defined for the number range.
  Ensure that the number range is set to "External" if the process requires it. This can be done by checking the "External" checkbox in the number range intervals.
  
  
  
  Adjust the Number Range:
  
  If the number range is currently set as internal, you may need to create a new external number range interval or modify the existing one to be external.
  Make sure to define the start and end values appropriately.
  
  
  
  Save Changes: After making the necessary changes, save the configuration.
  
  
  Test the Process Again: Retry the operation that triggered the error to see if the issue is resolved.
  
  
  Related Information:
  
  Number Range Types: In SAP, number ranges can be classified as internal or external. Internal number ranges are generated by the system, while external number ranges are defined by the user.
  Transaction Codes: Besides SNRO, you may also use SNUM to manage number ranges.
  Documentation: Refer to SAP Help documentation for detailed information on number range management and configuration.
  
  If the issue persists after making the changes, it may be necessary to consult with your SAP Basis or functional team for further investigation, as there could be additional dependencies or configurations affecting the number range.