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Message type: E = Error
Message class: /SCTM/CUST -
Message number: 000
Message text: Number range & is not an internal number range in number range object &2
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/SCTM/CUST000
- Number range & is not an internal number range in number range object &2 ?The SAP error message
/SCTM/CUST000
indicates that there is an issue with the number range configuration for a specific number range object. This error typically occurs when the system is trying to use a number range that is not defined as an internal number range for the specified object.Cause:
- Incorrect Number Range Configuration: The number range object specified in the error message is not set up correctly in the system. It may be configured as an external number range instead of an internal one.
- Missing Number Range: The number range you are trying to use may not exist or may not be assigned to the relevant object.
- Authorization Issues: There may be authorization issues preventing access to the number range object.
Solution:
Check Number Range Configuration:
- Go to transaction code
SNRO
(Number Range Objects).- Enter the number range object mentioned in the error message and check its configuration.
- Ensure that the number range is defined as an internal number range. If it is set as external, you may need to change it to internal if that is the intended use.
Create or Adjust Number Range:
- If the number range does not exist, you may need to create it.
- If it exists but is not correctly configured, you can adjust the settings to ensure it meets the requirements for internal number ranges.
Check Authorizations:
- Ensure that the user has the necessary authorizations to access and use the number range object. You may need to consult with your SAP security team to verify this.
Consult Documentation:
- Review the SAP documentation or help files related to the specific number range object for any additional configuration steps that may be required.
Transport Requests:
- If changes were made in a development environment, ensure that they are transported to the production environment correctly.
Related Information:
SNRO
: To manage number range objects.SNUM
: To display number ranges.By following these steps, you should be able to resolve the error message /SCTM/CUST000
related to the number range configuration in SAP.
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