How To Fix /SCTM/BO023 - No Customizing exists for document category &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCTM/BO -

  • Message number: 023

  • Message text: No Customizing exists for document category &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCTM/BO023 - No Customizing exists for document category &1 ?

    The SAP error message /SCTM/BO023 No Customizing exists for document category &1 typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM) when the system is unable to find the necessary configuration for a specific document category. This can happen during various processes, such as creating or processing documents related to transportation, logistics, or supply chain activities.

    Cause:

    1. Missing Customizing Settings: The most common cause of this error is that the required customizing settings for the specified document category (represented by &1) have not been defined in the system.
    2. Incorrect Document Category: The document category being referenced may not be valid or may not have been set up correctly in the system.
    3. Transport Layer Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport process that resulted in missing configurations.

    Solution:

    1. Check Customizing Settings:

      • Navigate to the relevant customizing transaction in SAP (usually through SPRO).
      • Look for the section related to the document category in question (e.g., under SCM or TM settings).
      • Ensure that the necessary entries for the document category are present and correctly configured.
    2. Create or Adjust Customizing:

      • If the document category does not exist, you may need to create it. This involves defining the document category and its associated settings.
      • If it exists but is not configured correctly, make the necessary adjustments.
    3. Consult Documentation:

      • Refer to SAP documentation or help resources for guidance on how to set up the specific document category you are working with.
    4. Check for Transport Issues:

      • If the error occurred after a transport, verify that all necessary customizing settings were included in the transport request.
      • If needed, re-transport the relevant customizing settings from the source system.
    5. Contact SAP Support:

      • If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide insights specific to your system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), /SCTM/BO (Business Object), and others that may be relevant to your specific scenario.
    • Documentation: Review SAP Help Portal or SAP Notes related to the specific module (SCM or TM) for additional context and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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