How To Fix /SCTM/BO020 - Reading document &1 has failed (&2 &3 &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/BO -

• Message number: 020

• Message text: Reading document &1 has failed (&2 &3 &4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/BO020 - Reading document &1 has failed (&2 &3 &4) ?

  The SAP error message /SCTM/BO020 Reading document &1 has failed (&2 &3 &4) typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM). This error indicates that there was a failure in reading a specific document, which could be due to various reasons.
  Possible Causes:
  
  Document Not Found: The document identified by the key (represented by &1) may not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the document.
  Data Corruption: The document data may be corrupted or incomplete, leading to read failures.
  System Configuration Issues: There may be configuration issues in the system that prevent proper access to the document.
  Database Issues: There could be underlying database issues, such as connectivity problems or database corruption.
  
  Solutions:
  
  Check Document Existence: Verify that the document with the specified key exists in the system. You can do this by using transaction codes relevant to the document type.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be checked in the user roles and profiles.
  Data Integrity Check: Perform a data integrity check to ensure that the document data is not corrupted. This may involve running specific SAP reports or transactions designed for data validation.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Configuration Review: Review the configuration settings related to the document type in question to ensure everything is set up correctly.
  Database Health Check: If you suspect database issues, consult with your database administrator to perform a health check on the database.
  
  Related Information:
  
  Transaction Codes: Depending on the document type, you may need to use specific transaction codes to view or manage the documents (e.g., /SCTM/DOCT for document management).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.