How To Fix SCTC_SC703 - Access to stored session ID failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCTC_SC - CTC System Copy

  • Message number: 703

  • Message text: Access to stored session ID failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SCTC_SC703 - Access to stored session ID failed ?

    The SAP error message SCTC_SC703, which states "Access to stored session ID failed," typically occurs in the context of SAP's Solution Manager or when dealing with session management in SAP systems. This error can arise due to various reasons, including issues with user authorizations, session management configurations, or system settings.

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to access the stored session ID.
    2. Session Management Configuration: There may be misconfigurations in the session management settings within the SAP system.
    3. Database Issues: Problems with the database where session IDs are stored can lead to access failures.
    4. Expired Sessions: The session ID may have expired or been invalidated, leading to access issues.
    5. System Errors: General system errors or inconsistencies in the SAP environment can also trigger this error.

    Solutions:

    1. Check User Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the session ID. This may involve checking roles and permissions in the user profile.
    2. Review Session Management Settings:

      • Verify the configuration settings related to session management in the SAP system. Ensure that they are correctly set up according to the system requirements.
    3. Database Health Check:

      • Perform a health check on the database to ensure that it is functioning correctly. Look for any issues that may affect the storage and retrieval of session IDs.
    4. Session Validity:

      • Check if the session ID is still valid. If it has expired, you may need to create a new session or refresh the existing one.
    5. System Logs:

      • Review system logs (transaction codes like SM21 for system logs, ST22 for dumps, and SLG1 for application logs) to identify any underlying issues that may be causing the error.
    6. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) for troubleshooting.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Review SAP documentation related to session management and authorization concepts to better understand how to configure and troubleshoot these areas.

    By following these steps, you should be able to diagnose and resolve the SCTC_SC703 error effectively.

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