How To Fix SCTC_SC701 - Access to internal passport failed (RC &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCTC_SC - CTC System Copy

  • Message number: 701

  • Message text: Access to internal passport failed (RC &1)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCTC_SC701 - Access to internal passport failed (RC &1) ?

    The SAP error message SCTC_SC701, which states "Access to internal passport failed (RC &1)," typically indicates an issue with accessing the internal passport used for authentication or authorization within the SAP system. This error can occur in various contexts, such as during the execution of a transaction or when trying to access certain functionalities.

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to access the internal passport.
    2. Configuration Problems: There may be misconfigurations in the system settings related to security or user management.
    3. System Errors: There could be underlying system errors or inconsistencies in the SAP environment.
    4. Expired or Invalid Session: The session may have expired, or the internal passport may be invalid.
    5. Network Issues: Connectivity problems between the SAP application and the authentication service.

    Solutions:

    1. Check User Authorizations:

      • Ensure that the user has the necessary roles and authorizations to access the required functionalities. This can be done by reviewing the user's profile in transaction SU01 or SUIM.
    2. Review System Configuration:

      • Check the configuration settings related to user authentication and authorization. This may involve reviewing settings in transaction SU24 or other relevant configuration transactions.
    3. Session Management:

      • If the issue is related to an expired session, try logging out and logging back into the SAP system. This can refresh the session and potentially resolve the issue.
    4. Check for System Errors:

      • Review system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
    5. Network Connectivity:

      • Ensure that there are no network issues affecting the connection between the SAP application and any external authentication services.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented and resolved.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SUIM (User Information System), and SM21 (System Log).
    • SAP Documentation: Review SAP documentation related to user management and security for best practices and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and potentially resolve the SCTC_SC701 error in your SAP environment.

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