How To Fix SCSM_DOWNTIME007 - Monitoring Pauses: Status on monitored systems and instances

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_DOWNTIME - Monitoring Pauses in CCMS - SDTS Downtime Management

• Message number: 007

• Message text: Monitoring Pauses: Status on monitored systems and instances

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_DOWNTIME007 - Monitoring Pauses: Status on monitored systems and instances ?

  The SAP error message SCSM_DOWNTIME007 typically indicates that there is a monitoring issue related to the status of monitored systems and instances in the SAP Solution Manager. This error is often associated with the Downtime Monitoring feature, which is used to track the availability and performance of SAP systems.
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: Incorrect configuration of the monitoring setup in SAP Solution Manager can lead to this error. This includes issues with the managed system configuration or the monitoring setup itself.
  
  
  Communication Problems: There may be communication issues between the SAP Solution Manager and the managed systems. This can be due to network problems, firewall settings, or incorrect RFC (Remote Function Call) destinations.
  
  
  Data Collection Issues: If the data collection for monitoring is not functioning correctly, it can lead to the inability to retrieve the status of the monitored systems.
  
  
  Downtime Not Registered: If the downtime of a system is not properly registered or if the system is not reporting its status correctly, this error may occur.
  
  
  Solution:
  To resolve the SCSM_DOWNTIME007 error, you can follow these steps:
  
  
  Check Configuration:
  
  Verify the configuration of the monitored systems in SAP Solution Manager.
  Ensure that the managed systems are correctly configured and that the monitoring setup is complete.
  
  
  
  Test Communication:
  
  Check the RFC connections between the SAP Solution Manager and the managed systems.
  Use transaction SM59 to test the RFC connections and ensure they are working correctly.
  
  
  
  Review Data Collection:
  
  Ensure that the data collection jobs are running as expected. Check the job logs for any errors or issues.
  If necessary, restart the data collection jobs.
  
  
  
  Check Downtime Registration:
  
  Verify that any planned downtimes are correctly registered in the system.
  Ensure that the systems are reporting their status correctly.
  
  
  
  Consult Logs:
  
  Check the logs in the SAP Solution Manager for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Update SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Solution Manager Documentation: Review the official SAP documentation for Solution Manager, particularly sections related to monitoring and downtime management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Notes: Regularly check the SAP Support Portal for any new notes or updates related to monitoring and downtime issues.
  
  By following these steps, you should be able to diagnose and resolve the SCSM_DOWNTIME007 error effectively.