How To Fix SCSM_DOWNTIME006 - Total of &2 MTEs reported for component &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_DOWNTIME - Monitoring Pauses in CCMS - SDTS Downtime Management

• Message number: 006

• Message text: Total of &2 MTEs reported for component &3

Self-Explanatory Message

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• What is the cause and solution for SAP error message SCSM_DOWNTIME006 - Total of &2 MTEs reported for component &3 ?

  The SAP error message SCSM_DOWNTIME006 indicates that there is a discrepancy in the number of monitored Technical Monitoring Entities (MTEs) reported for a specific component. This message typically arises in the context of SAP Solution Manager, particularly when monitoring system downtimes or performance issues.
  Cause:
  The error message SCSM_DOWNTIME006 is triggered when the total number of MTEs reported for a component does not match the expected count. This can happen due to several reasons:
  
  Configuration Issues: The monitoring configuration for the component may not be set up correctly, leading to an incorrect count of MTEs.
  Data Collection Problems: There may be issues with data collection from the monitored systems, such as network problems or misconfigured agents.
  Component Changes: Changes in the monitored component (like updates or patches) may lead to a mismatch in the expected MTEs.
  System Downtime: If the monitored system is down or not responding, it may not report its MTEs correctly.
  
  Solution:
  To resolve the SCSM_DOWNTIME006 error, you can follow these steps:
  
  
  Check Configuration:
  
  Verify the configuration of the monitored component in SAP Solution Manager. Ensure that all necessary MTEs are correctly configured and activated.
  
  
  
  Review Data Collection:
  
  Check the data collection settings and ensure that the monitoring agents are running correctly. Look for any errors in the logs that might indicate issues with data collection.
  
  
  
  Validate MTE Count:
  
  Compare the reported MTE count with the expected count for the component. You can do this by checking the component's documentation or configuration settings.
  
  
  
  System Status:
  
  Ensure that the monitored system is up and running. If the system is down, wait for it to come back online and check if the MTEs are reported correctly.
  
  
  
  Update and Patch:
  
  If there have been recent updates or patches applied to the monitored component, ensure that the monitoring configuration is updated accordingly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Solution Manager: A platform for managing SAP and non-SAP systems, providing monitoring, incident management, and other functionalities.
  MTE (Monitoring Technical Entity): Represents a specific aspect of a monitored system, such as performance metrics, availability, etc.
  Downtime Management: Involves tracking and managing system downtimes to ensure service availability and performance.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the SCSM_DOWNTIME006 error message.