How To Fix SCSM_CEN_CHECK064 - Could not reset MTEs

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_CEN_CHECK - Message Classes for CEN Check

• Message number: 064

• Message text: Could not reset MTEs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_CEN_CHECK064 - Could not reset MTEs ?

  The SAP error message SCSM_CEN_CHECK064: Could not reset MTEs typically occurs in the context of SAP Solution Manager or SAP monitoring systems. This error indicates that the system encountered an issue while trying to reset Monitoring Technical Events (MTEs). Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user executing the reset may not have the necessary authorizations to perform the action.
  System Configuration: There may be misconfigurations in the monitoring setup or in the connection to the managed systems.
  Database Issues: Problems with the underlying database, such as locks or corruption, can prevent the reset of MTEs.
  Network Issues: Connectivity problems between the Solution Manager and the managed systems can lead to this error.
  Technical Problems: Bugs or issues in the SAP software version being used may also cause this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to reset MTEs. This may involve checking roles and permissions in the SAP system.
  Review Configuration: Verify the configuration settings in the SAP Solution Manager and ensure that all managed systems are correctly set up and connected.
  Database Check: Perform a database check to ensure there are no locks or corruption. You may need to consult your database administrator for assistance.
  Network Connectivity: Check the network connection between the Solution Manager and the managed systems. Ensure that there are no firewalls or network issues blocking communication.
  SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  System Logs: Review system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may resolve transient issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Refer to the official SAP documentation for your specific version of Solution Manager or the relevant monitoring tools for more detailed troubleshooting steps.
  Community Forums: Check SAP Community forums or other online resources where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the SCSM_CEN_CHECK064 error in your SAP environment.