How To Fix SCSM_CCMS020 - Segment &1 in status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_CCMS - CCMS Texts for CCMS Check

• Message number: 020

• Message text: Segment &1 in status &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_CCMS020 - Segment &1 in status &2 ?

  The SAP error message SCSM_CCMS020, which indicates "Segment &1 in status &2," typically relates to issues in the SAP system's monitoring and performance management components. This error can occur in the context of the SAP CCMS (Computing Center Management System) and is often associated with the status of specific segments or components within the system.
  Cause:
  
  
  Segment Status Issues: The error usually arises when a specific segment (e.g., a monitoring segment or a performance segment) is in an unexpected status. This could be due to:
  
  Configuration issues.
  System performance problems.
  Incomplete or failed monitoring setup.
  Data inconsistencies or corruption.
  
  
  
  System Resource Constraints: If the system is under heavy load or if there are resource constraints (like memory or CPU), it may lead to segments not being updated or monitored correctly.
  
  
  Transport Issues: If there have been recent transports or changes in the system, it may lead to inconsistencies in the segment statuses.
  
  
  Solution:
  
  
  Check Segment Status: Use transaction codes like RZ20 or RZ21 to check the status of the segments. Identify which segment is causing the issue and what its current status is.
  
  
  Review Configuration: Ensure that the monitoring configuration for the segments is correct. This may involve checking the settings in the CCMS configuration.
  
  
  System Performance: Monitor system performance metrics to ensure that the system is not overloaded. If necessary, optimize performance by adjusting resource allocations or tuning the system.
  
  
  Restart Monitoring: Sometimes, simply restarting the monitoring process or the relevant services can resolve transient issues.
  
  
  Check Logs: Review system logs (e.g., SM21, ST22) for any related errors or warnings that could provide more context about the issue.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Consult Documentation: Refer to SAP documentation for CCMS and monitoring to ensure that all components are set up correctly.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring), RZ21 (CCMS Configuration), and SM21 (System Log).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Performance Tuning: Consider performance tuning best practices for SAP systems to prevent future occurrences of similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SCSM_CCMS020 error effectively.