How To Fix SCSM_CCMS013 - System &1 is not monitored with CCMSPING


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCSM_CCMS - CCMS Texts for CCMS Check

  • Message number: 013

  • Message text: System &1 is not monitored with CCMSPING

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SCSM_CCMS013 - System &1 is not monitored with CCMSPING ?

    The SAP error message SCSM_CCMS013 indicates that the specified system (denoted as &1) is not being monitored using the CCMSPING tool. This message typically arises in the context of SAP's monitoring and alerting infrastructure, particularly when there is an attempt to check the status of a system that is not configured for monitoring.

    Cause:

    1. Configuration Issue: The system in question has not been properly configured for monitoring in the CCMS (Computing Center Management System).
    2. CCMSPING Not Set Up: The CCMSPING tool, which is used to monitor the availability of SAP systems, has not been set up for the specified system.
    3. Network Issues: There may be network connectivity issues preventing the monitoring tool from reaching the specified system.
    4. Authorization Issues: The user or service account attempting to perform the monitoring may not have the necessary authorizations to access the system.

    Solution:

    1. Check CCMS Configuration:

      • Ensure that the system is correctly configured in the CCMS monitoring setup. This includes verifying that the system is added to the monitoring landscape.
      • Use transaction RZ20 or RZ21 to check the monitoring configuration.
    2. Set Up CCMSPING:

      • If the system is not monitored, you may need to set it up for CCMSPING monitoring. This can typically be done through the SAP Solution Manager or directly in the CCMS configuration.
      • Ensure that the relevant monitoring templates are applied to the system.
    3. Network Connectivity:

      • Verify that there are no network issues preventing the monitoring system from reaching the target system. Check firewalls, routing, and network configurations.
    4. Authorization Check:

      • Ensure that the user or service account has the necessary authorizations to perform monitoring tasks. This may involve checking roles and permissions in the SAP system.
    5. Restart Monitoring Services:

      • Sometimes, simply restarting the monitoring services or the CCMS itself can resolve transient issues.
    6. Consult Documentation:

      • Refer to SAP documentation or support notes related to CCMS and CCMSPING for specific configuration steps and troubleshooting tips.

    Related Information:

    • CCMS: The Computing Center Management System is a tool used in SAP environments for monitoring and managing system performance and availability.
    • SAP Solution Manager: This is a comprehensive application management solution that provides tools for monitoring, managing, and optimizing SAP systems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring) and RZ21 (CCMS Configuration) for managing monitoring settings.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.

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