How To Fix SCSM_AVAILABILITY013 - Error when scheduling the CCMS host ping background job: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_AVAILABILITY - CCMS Messages - CCMSPING Environment - Availability

• Message number: 013

• Message text: Error when scheduling the CCMS host ping background job: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_AVAILABILITY013 - Error when scheduling the CCMS host ping background job: &1 ?

  The SAP error message SCSM_AVAILABILITY013 typically indicates an issue with scheduling the CCMS (Computing Center Management System) host ping background job. This job is essential for monitoring the availability of hosts in your SAP landscape.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The CCMS configuration might not be set up correctly, leading to failures in scheduling the job.
  Authorization Problems: The user or system might lack the necessary authorizations to schedule background jobs.
  System Load: High system load or resource constraints could prevent the job from being scheduled.
  Job Definition Issues: There might be issues with the job definition itself, such as incorrect parameters or missing information.
  Background Processing Issues: Problems with the background processing system, such as the background work process being unavailable.
  
  Solution:
  To resolve the SCSM_AVAILABILITY013 error, you can follow these steps:
  
  
  Check Configuration:
  
  Verify the CCMS configuration settings in transaction RZ20 or RZ21. Ensure that the monitoring setup is correct.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create and manage background jobs. You can check this in transaction SU53 after attempting to schedule the job.
  
  
  
  Monitor System Load:
  
  Check the system load and resource availability. Use transaction SM50 or SM66 to monitor the work processes and ensure that there are available background work processes.
  
  
  
  Examine Job Definition:
  
  Review the job definition in transaction SM37. Look for any errors or warnings related to the job. If necessary, redefine the job with the correct parameters.
  
  
  
  Check Background Processing:
  
  Ensure that the background processing system is functioning correctly. You can check the status of background jobs in transaction SM37 and look for any failed jobs that might indicate a broader issue.
  
  
  
  System Logs:
  
  Review the system logs (transaction SM21) for any related error messages that could provide more context about the failure.
  
  
  
  Restart Background Jobs:
  
  If the background job is stuck or not responding, you may need to restart the background processing or the entire SAP system as a last resort.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RZ20: CCMS Monitoring
  RZ21: CCMS Configuration
  SM37: Monitor Background Jobs
  SM50/SM66: Monitor Work Processes
  SU53: Authorization Check
  SM21: System Log
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.