How To Fix SCSM_AVAILABILITY011 - Check CCMS background job &1: &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCSM_AVAILABILITY - CCMS Messages - CCMSPING Environment - Availability

  • Message number: 011

  • Message text: Check CCMS background job &1: &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCSM_AVAILABILITY011 - Check CCMS background job &1: &2 ?

    The SAP error message SCSM_AVAILABILITY011 typically indicates an issue related to the availability of a background job in the SAP system. The message format suggests that it is prompting you to check a specific CCMS (Computing Center Management System) background job, identified by the job name and job status.

    Cause:

    The error can be caused by several factors, including:

    1. Job Failure: The background job specified in the message has failed or is not running as expected.
    2. Job Not Scheduled: The job may not be scheduled or may have been deleted.
    3. Resource Issues: There may be resource constraints (e.g., memory, CPU) that are preventing the job from executing.
    4. Configuration Issues: There could be misconfigurations in the job settings or in the CCMS monitoring setup.

    Solution:

    To resolve the issue, you can follow these steps:

    1. Check Job Status:

      • Go to transaction SM37 (Job Monitoring) in the SAP GUI.
      • Enter the job name and relevant date range to find the job.
      • Check the status of the job (e.g., finished, canceled, or active).
    2. Analyze Job Logs:

      • If the job has failed, check the job log for error messages or warnings that can provide more context on why it failed.
      • Look for any specific error codes or messages that can guide you to the root cause.
    3. Review Job Configuration:

      • Ensure that the job is correctly configured and scheduled.
      • Check if the job has the necessary authorizations and if it is set to run at the correct time.
    4. Check System Resources:

      • Monitor system resources to ensure that there are no bottlenecks affecting job execution.
      • Use transaction SM50 or SM66 to check for active processes and resource usage.
    5. Consult Documentation:

      • Refer to SAP Notes or documentation related to the specific job or process that is failing for additional troubleshooting steps.
    6. Restart Job:

      • If the job is not running, you may need to restart it manually after addressing any issues.
    7. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if the job is critical for business operations.

    Related Information:

    • CCMS: The Computing Center Management System is a tool used for monitoring and managing SAP systems.
    • SM37: Transaction code for monitoring background jobs in SAP.
    • SM50/SM66: Transaction codes for monitoring active processes in the SAP system.
    • SAP Notes: Check the SAP Support Portal for any relevant notes that may address specific issues related to background jobs.

    By following these steps, you should be able to diagnose and resolve the issue related to the SCSM_AVAILABILITY011 error message.

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