How To Fix SCSM_AVAILABILITY004 - All host pings performed

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_AVAILABILITY - CCMS Messages - CCMSPING Environment - Availability

• Message number: 004

• Message text: All host pings performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_AVAILABILITY004 - All host pings performed ?

  The SAP error message SCSM_AVAILABILITY004 indicates that all host pings have been performed, which typically relates to the availability checks of the SAP system or its components. This error can occur in various contexts, such as during system monitoring or when checking the availability of services.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the hosts being monitored.
  Configuration Errors: Incorrect configuration settings in the SAP system or in the monitoring tools can lead to this error.
  Host Unavailability: The hosts being pinged may be down or not reachable due to maintenance or other issues.
  Firewall Restrictions: Firewalls or security settings may be blocking the ping requests or responses.
  Resource Limitations: The system may be experiencing resource limitations, causing it to fail to respond to ping requests.
  
  Solution:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the hosts is stable and functioning. You can use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings: Verify the configuration settings in the SAP system and any monitoring tools to ensure they are set up correctly.
  Check Host Status: Confirm that the hosts being monitored are up and running. You may need to restart services or troubleshoot the hosts if they are down.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they allow ping requests and responses between the SAP system and the hosts.
  Monitor System Resources: Check the resource usage on the SAP system to ensure it is not overloaded. If necessary, optimize performance or allocate additional resources.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to SAP documentation for best practices on system monitoring and availability checks.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.