How To Fix SCSM_AVAILABILITY000 - Host ping has been deactivated and is therefore not performed

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_AVAILABILITY - CCMS Messages - CCMSPING Environment - Availability

• Message number: 000

• Message text: Host ping has been deactivated and is therefore not performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_AVAILABILITY000 - Host ping has been deactivated and is therefore not performed ?

  The SAP error message SCSM_AVAILABILITY000 indicates that the host ping check has been deactivated in the SAP system. This message typically arises in the context of SAP Solution Manager or SAP Cloud ALM, where availability checks for managed systems are performed.
  Cause:
  The primary cause of this error message is that the host ping functionality, which is used to check the availability of a system, has been disabled. This can happen due to configuration settings in the SAP Solution Manager or the specific managed system settings.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Configuration Settings:
  
  Go to the SAP Solution Manager or the relevant configuration area where the managed system is defined.
  Navigate to the System Monitoring or Availability Monitoring settings.
  
  
  
  Enable Host Ping:
  
  Look for the option related to host ping or availability checks.
  Ensure that the host ping is enabled. This may involve checking specific parameters or settings that control the monitoring behavior.
  
  
  
  Adjust Monitoring Settings:
  
  If you are using a specific monitoring template, ensure that the host ping check is included in that template.
  Save any changes made to the configuration.
  
  
  
  Test the Configuration:
  
  After enabling the host ping, perform a test to ensure that the availability check is now functioning correctly.
  You can do this by manually triggering the availability check or waiting for the next scheduled check.
  
  
  
  Review Logs:
  
  If the issue persists, review the logs for any additional error messages or warnings that might provide more context about the problem.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or help guides for more detailed instructions on configuring availability checks and host ping settings.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Monitoring Documentation: Familiarize yourself with the documentation related to system monitoring in SAP Solution Manager or SAP Cloud ALM for best practices and configuration guidelines.
  
  By following these steps, you should be able to resolve the SCSM_AVAILABILITY000 error and restore the host ping functionality in your SAP environment.