How To Fix SCRMF100 - RefDB: Authorization check canceled.

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRMF - Check Results Management: FA Extention

• Message number: 100

• Message text: RefDB: Authorization check canceled.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRMF100 - RefDB: Authorization check canceled. ?

  The SAP error message SCRMF100 with the description "RefDB: Authorization check canceled" typically occurs in the context of SAP's Customer Relationship Management (CRM) module. This error indicates that an authorization check could not be completed, which may be due to various reasons related to user permissions or system configuration.
  Causes:
  
  Missing Authorizations: The user may not have the necessary authorizations to perform the action they are attempting. This could be due to missing roles or authorizations in the user's profile.
  Authorization Object Issues: The relevant authorization objects may not be correctly assigned or configured in the system.
  System Configuration: There may be issues with the configuration of the CRM system that affect how authorizations are checked.
  User Status: The user might be in a status that restricts certain actions, such as being locked or inactive.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Review the user's roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions.
  
  
  
  Adjust Authorization Objects:
  
  If specific authorization objects are missing, you may need to add them to the user's role or adjust the existing roles to include the necessary permissions.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles, contact your SAP security team or administrator to review and adjust the user's authorizations as needed.
  
  
  
  Review System Configuration:
  
  Check the configuration settings in the CRM system to ensure that authorization checks are set up correctly. This may involve reviewing the customizing settings related to CRM authorization.
  
  
  
  User Status Check:
  
  Ensure that the user is active and not locked. You can check this in transaction SU01.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU53: Display authorization check failure.
  SU01: User maintenance.
  PFCG: Role maintenance.
  
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that pertain to the actions being performed in CRM.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message. You can search the SAP Support Portal for notes related to SCRMF100.
  
  
  Documentation: Review SAP documentation for CRM authorization concepts to better understand how authorizations are structured and managed.
  
  
  By following these steps, you should be able to identify the cause of the SCRMF100 error and implement the necessary solutions to resolve it.